CANCELLATION POLICY

BOOKING & CANCELLATION POLICY A $15 non-refundable deposit is required to secure all appointments and will be applied toward your scheduled service total. RESCHEDULING | 48+ HOURS Appointments may be rescheduled with at least 48 hours’ notice. Deposits may be transferred one time to a new appointment occurring within 30 days of the original appointment date. Cancellations or failure to rebook within this period will result in forfeiture of the deposit. LATE CANCELLATIONS & RESCHEDULING | 24–48 HOURS Cancellations or rescheduling requests made 48 hours before your appointment will result in forfeiture of your $15 deposit, plus an additional fee equal to 30% of the scheduled service total. LAST-MINUTE CANCELLATIONS & NO-SHOWS | UNDER 24 HOURS Cancellations or rescheduling requests made less than 24 hours before your appointment, as well as no-call/no-shows, will result in forfeiture of your $15 deposit, plus an additional fee equal to 50% of the scheduled service total. LATE ARRIVALS A 5-minute grace period is provided. Arrivals exceeding this period may result in cancellation if the service can no longer be accommodated. Appointments canceled due to late arrival are subject to the no-show policy. FUTURE APPOINTMENTS A new deposit is required following any cancellation or rescheduling that results in deposit forfeiture. After a no-show, future appointments require full payment upfront. Clients with 3 or more late cancellations or reschedules may have their booking privileges restricted or revoked. PAYMENT AUTHORIZATION By booking and expressly accepting these terms, you agree to the disclosed policies and authorize applicable fees to be charged to your designated card on file. Thank you for respecting my time and supporting my small business!